CFKB00025
CFKB00025 ACT! SQL Server accounts
Error: "ACT! has detected the following invalid SQL Server accounts: ACTREADER, Please contact ACT! Technical Support"
Question
You are attempting to open a shared database when you receive the following error:
"ACT! has detected the following invalid SQL Server accounts: ACTREADER, Please contact ACT! Technical Support"
Answer
This error will result if you are attempting to open a database that has been updated to the current version, when you have not yet installed the current ACT!
update. A similar ACTREADER error will result if you are attempting to restore a backup or an .RDB (Remote) database that was created in the updated version.
To determine your version of ACT!: Click the Help menu, and then click About ACT!. The version number is displayed near the upper-right corner.
Note: Images in your version of ACT! may differ slightly from the images used in this Answer.
For detailed information regarding updating ACT! 2005 to the current version, please refer to the following Knowledge Base document:
Title: How To Download and Apply the Latest Update for ACT! 2005
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