CyberForms: "cannot find WINPRINT.drv" error when opening CyberForms

Description:

When you try to open Mobile Maverick CyberForms, you are presented with the error, "cannot find WINPRINT.drv".  The dialog box gives you the option to close.  When you click close, CyberForms opens successfully.  The error does not prevent you from using CyberForms.

Cause:

This issue can be caused by a default printer not being avilable or a corrupted default printer driver.

Resolution:

1) Browse to Printers and Faxes in the Control Panel (Windows XP)

2) Right click on a printer other than the default printer, then choose "set as Default Printer".

3) Open CyberForms, and the error should not appear any longer.

Error: "cannot find WINPRINT.drv" error when opening CyberForms

Applies to:

CyberForms (all versions)