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                           Turning Content Into Functionality™
CyberForms Industrial Sales Force Automation keeps your salesmen out of the office and in the field. A laptop computer, portable printer, cellular phone, and plain paper empowers your sales force with tomorrow's technology today.

DBPROB DBPROB
Added contacts do not show up after synching

Newly deleted contacts return after server syncs.

 

Last Review: September 13, 2005

 

SYMPTOM

Administrative Cyberforms user edits and deletes contacts from the ACT database.  After synchronizing ACT on the server, the changes to existing contacts remain intact, but the deleted contacts return. 

 

NOTE: none

 

CAUSE

This behavior can be caused if the database has not been maintained through the use of the build in Database Maintenance routine.

 

RESOLUTION

To resolve this issue, the administrator must run the Database maintenance routine within the ACT Administration Program.

The location of the database maintenance routine is as follows:

 

file-->Administration-->Database Maintenance

 

STATUS: none

 

APPLIES TO

 ACT 6

 ACT 2000

 ACT 6

 

Keywords: 

 

 

Our flagship product, CyberForms, is the leader in front-office and mobile-office industrial sales force automation software.
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" CyberForms Significantly boosts sales productivity
and reduces administrative expenses. It has exceeded all of our expectations."
- Paul Liesern, Vice President,
Ohio Machinery Company

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