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CyberForms Industrial Sales Force Automation keeps your salesmen out of the office and in the field. A laptop computer, portable printer, cellular phone, and plain paper empowers your sales force with tomorrow's technology today.

SYNCERROR SYNCERROR
Cyberforms sync freezes

Synchronization problem: Synchronization freezes while syncing Master Activity Spreadsheet.

 

Symptoms:

 

When user attempts to do routine synchronization of Mobile Maverick Cyberforms, the synchronization window will appear, synchronization activity will proceed but freeze while synching item "Master Activity Spreadsheet",  asking if MACtivit.xls is a folder or a file.

 

Cause:

 

The cause can be one of the following:

 

1.  A folder exists with the name MACtivit.xls in C:\My Documents

 

2. The C:\My Documents folder has been renamed to a another name such as C:\MyDocuments.

 

Resolution:

 

Option 1:

 

1. Browse to C:\My Documents

 

2. If folder named MACtivit.xls exists, delete it

 

3. re-attempt synchrinization.

 

Options 2:

 

1. Close all programs.

 

2. Browse to C:\My Documents, or what it has been renamed to.

 

3. Rename folder back to C:\My Documents

 

4. Close Windows Explorer and re-attempt to synchronize.

Our flagship product, CyberForms, is the leader in front-office and mobile-office industrial sales force automation software.
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" CyberForms Significantly boosts sales productivity
and reduces administrative expenses. It has exceeded all of our expectations."
- Paul Liesern, Vice President,
Ohio Machinery Company

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